By making order the purchaser automatically agrees to the following:
Purchaser is holding Nail Industry relevant Qualification and possess good knowledge of industry relevant Occupational Health and Safety Regulations.
Purchaser aware of correct handling, use and storage of all chemical products, tools and electrical equipment. If any type of damage – chemical or mechanical that occur to the purchased goods as a result of misuse, the Purchaser will not be entitled to a refund or exchange.
Please retain your receipt for proof of purchase. No returns accepted after 7 days of receipt of goods and strictly no returns on sale items.
If you receive a product which has been damaged during transit or is faulty please notify us immediately within 48 hours of receiving the goods, no refund or replacements for faulty or damaged items will be granted after 7 days period. Proof of damage (photo/video) must be available on request.
For any refunds or exchanges the original receipt must be presented. Refunds/exchanges are only accepted if the goods are returned in unopened and unused condition.
Please select your items of purchase carefully. We accept no responsibility for incorrect ordering. Should you need more information about any of our products please contact us before purchasing and we will be happy to help. All our products will be thoroughly checked and packaged prior to posting to avoid damage to the sent goods.
Once a purchase has been made and paid for, and goods are received in good working condition, used or unwanted items will not be eligible for refund. Any goods requiring return via post or courier will incur freight charges on the purchaser. The seller accepts no responsibility for those items lost in transit. It is recommended that a receipt of posting is obtained and it is the buyer responsibility to ensure adequate insurance is purchased to cover the items being returned. Goods returned damaged due to poor packaging will not entitle the buyer to a full credit/refund.
If you have any queries of any products or you would like more information, please contact us and we will be happy to assist you.
Please be aware the postage charges will not be refunded.